Privacy and Personal Data Management
This policy sets out how T20fun collects, uses, discloses, safeguards and retains your personal data in connection with our online gambling and related services. It applies to all players and visitors where lawful and applicable. By using our services, you acknowledge and agree to the processing of your information as described below.
Information We Collect
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Personal Data: When you register or use our services, we collect identifiers and contact data such as your name, address, date of birth, email address, username and password. We also collect identity verification data, including copies of government issued documents and proof of address, to confirm age and identity. Payment information such as card details, bank account information or cryptocurrency wallet addresses may be collected to process transactions.
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Usage and Technical Data: We automatically collect data about your device, browser, IP address, language settings, time zone, and the pages you visit. We log activity related to your use of our services, including game sessions, bets, wins and losses, and time stamps.
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Cookies and Similar Technologies: We use cookies, local storage and related technologies to administer accounts, remember preferences, analyze site usage and tailor content. You may manage cookies through your browser settings in accordance with this policy.
How We Collect Information
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Directly from you when you register, update account details, or communicate with us.
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Automatically through your interactions with our platforms and services.
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From third party providers for identity verification, payment processing and fraud prevention, where permitted by law and with appropriate agreements in place.
Purposes of Processing
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To create and manage your account and provide the services you request.
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To verify identity and ensure compliance with age and gaming eligibility requirements.
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To process payments and complete transactions, including refunds where applicable.
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To communicate with you regarding account activity, terms, promotions and security alerts.
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To protect the integrity and security of our platforms and to detect, prevent and investigate fraud or illegal activity.
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To personalize content and offers based on your activity, subject to your preferences and consent where required.
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To comply with legal obligations, regulatory requirements and contractual obligations.
Legal Basis for Processing
We rely on contractual necessity to provide our services, compliance with legal obligations, and legitimate interests in ensuring security, preventing fraud and maintaining the quality of our platforms. Where consent is required for certain processing, we obtain it in advance.
Sharing and Disclosure of Personal Data
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Service Providers: We may share data with trusted providers who perform services on our behalf, such as payment processing, identity verification, fraud screening, and analytics, under written agreements and data protection safeguards.
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Legal and Regulatory Compliance: We disclose data as required by law, regulation or legal process, or to protect our rights, players, or property.
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Business Transfers: In the event of a merger, acquisition or sale of assets, data may be transferred as part of the transaction with appropriate protections.
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User Visibility: Some information, such as username or in‑game display elements, may be visible to other users as part of gameplay or community features.
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Fraud and Security: We may share information to investigate suspected fraud, money laundering, or other illegal activities with authorities or other gaming platforms where necessary and permitted by law.
Data Retention
We retain personal data for as long as necessary to provide our services, fulfill contractual obligations, maintain records for regulatory compliance, and address disputes. If you close your account, we will retain data only as long as required for security, legal obligations, or to enforce our Terms and resolve issues related to your use of the services.
Security
We implement technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data in transit and at rest, access controls, regular security audits, and secure storage environments. We require our service providers to maintain appropriate security measures.
International Data Transfers
Your information may be processed in jurisdictions outside your country of residence, including jurisdictions with different privacy laws. We adopt safeguards such as contractual protections and equivalent data protection measures to ensure an adequate level of protection for cross‑border transfers in accordance with applicable law.
Cookies and Tracking
We use cookies to operate the site and to understand usage patterns. You may accept or decline cookies through your browser settings. We distinguish between strictly necessary cookies required to provide and secure the service, and analytical or advertising cookies. Persistent cookies may be used to recognize you on return visits. You may adjust settings to limit or refuse non‑essential cookies; disabling cookies may affect certain features or functionality.
Rights of Data Subjects
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Access and Rectification: You may request access to the personal data we hold about you and request corrections where data is inaccurate or incomplete.
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Right to Erasure (Right to be Forgotten): You may request deletion of personal data where there is no compelling basis for its continued processing, subject to legal and contractual obligations.
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Restriction and Objection: You may restrict processing or object to processing based on legitimate interests, where applicable, and request that our systems suppress certain processing.
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Data Portability: You may request a copy of your personal data in a structured, commonly used, machine‑readable format where applicable.
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Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing based on prior consent.
To exercise any of these rights, contact our privacy team using the channels below. We will respond within a reasonable timeframe and in any event in accordance with applicable law.
Minors
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a minor has provided data, we will take steps to remove that information and may suspend or close the related account as appropriate.
Third-Party Links and Services
Our platforms may link to third‑party sites or services. We are not responsible for the privacy practices of those third parties. We encourage review of their privacy notices where applicable.
Changes to This Policy
We may update this policy from time to time. We will publish any material changes on our platforms and, where appropriate, provide notice to players via email or account notifications. Continued use of the services after changes constitutes acceptance of the updated policy.
Complaints and Contact
If you have concerns about our handling of personal data, you may file a complaint with a competent supervisory authority in your jurisdiction. For questions about this policy or to exercise your rights, contact the privacy team at privacy@t20fun.
